of the way
To be the best Estate Agency.
Colleagues: To deliver exceptional service by ensuring that our colleagues feel secure, valued, trusted, supported and cared for.
Clients: To make house moving as stress free as possible.
We are one team with one purpose.
We all treat each of our colleagues with respect.
We treat everyone with honesty and integrity.
Service excellence is our collective responsibility.
We recognise achievement, and we celebrate success.
We all need to continue to improve our business every day in every way.
We hate waste of any kind.
Our aim is to help and assist our clients from the start of their moving journey right through to the very end when they move into their new home.
We are there to support them through every stage and be able to offer them proper solutions to any problems at every step.
- Each client is our only client.
- We deliver our service with pride and consistency.
- We sell our clients home as if it were our own.
- A personal service means we care.
- You only get one chance to make a first impression.
Cannot fault the help of all the staff at Paul Carr they went over and above what was expected. If it wasn't for Sam, Bonnie, Megan and Hannah we wouldn't be in our bungalow now. They kept us positive with the sale of our property and saw us through many hurdles and upsets. Many Thanks to you all16 June, 2021
Thoroughly excellent service from the first inquiry phonecall. All staff were helpful and accessible throughout the sale process. Would not hesitate to recommend.16 June, 2021
Have used Paul Carr on many occasions over the years and have always found them professional, friendly and efficient. From both purchasing and selling property, the process has been quick and very easy with no stress and regular updates. From the start of the process with Michelle to the finalisation of the sale with Richard we have always been kept updated and in regular contact with the agency and never have had to chase anything. Because of this there has always been a sense of loyalty with Paul Carr and I would definitely use them again. Thanks for everything you have done, really appreciate it all and would totally recommend.10 June, 2021
Excellent friendly, efficient and courteous service from start to finish. We were always kept informed in an accurate and timely manner by Paul Carr Aldridge. Thank you to you all.9 June, 2021
Was fantastic throughout on a very long and difficult sale, always kept us up to date, and helped us when things were looking very bleak!! Very appreciative of all the staff at the Great Barr office. Thank you. P.s couldnt tag Samantha ?..8 June, 2021
Evita has been efficient and helpful throughout my process as a first time landlord. Evita has always ensured that my concerns were listened to and dealt with promptly. She is a great asset.5 June, 2021
From start to the completion of my onward purchase the staff went above and beyond making sure i was kept up to date every step of the way. They made sure any issues were dealt with promptly by contacting the relevant agencies involved. I recieved my key on the 30th april. Hooray!!3 June, 2021
Having originally met up with Lisa Swinnerton she assessed my flat for rental and i found her very professional and very knowledgable and she put me on the right track, explaining about some upgrades / modifications i needed to make to the property to bring it in line with current regulations. Having taken her advice and made the necessary changes Lisa then advised me of the current market rental values and despite a slight blip part way through marketing my flat, where there was a suggestion of reducing the rental cost, the Paul Carr team ultimately managed to get the original agreed monthly rent of £625 which i was very satisfied with. Communication throughout the process with the whole of the Paul Carr team has been excellent, whether that be by phone or email. They have continually kept me up to date with ongoing viewings and feedback from potential clients without me having to chase them which was much appreciated. Highly recommend them as an agent to use for rentals / sales / purchases. Regards Paul1 June, 2021
We have recently used Paul Carr to fill a vacant rental property, having had some up and down experiences with other estate agents over the years, so it was very refreshing to have such outstanding service from Paul carr. It took 2 weeks to get the property filled and with the minimum of hassle for myself. I highly recommend PC and their excellent team29 May, 2021
All staff were very helpful throughout the whole process. We are very grateful for all their help in securing the property. Very happy with the service.28 May, 2021