Our experience with Paul Carr was a bit of a roller coaster, with its ups and downs. Initially, we had the pleasure of working with Alexandria and Nicole from the Hamstead branch. They were fantastic—showing us around the property and patiently addressing all our questions and concerns. Once our offer was accepted, we were handed over to the sales progressor - Lesley. Unfortunately, this is where things started to go downhill. The agent we dealt with was overly pushy and unwilling to explain things properly, which made the process unnecessarily stressful. After voicing our concerns, I was fortunate to be connected with Carrie Jahn. Although this wasn't her specific area of responsibility, she stepped in and went above and beyond to address my issues and ensure the sale was back on track. Without her help, I doubt I'd be writing this review in such a positive tone. Thank you, Alexandria, Nicole and Carrie, for your professionalism and dedication in helping us find our first home!
9 December, 2024Hasiem Khan
Michelle Hiley was very helpful throughout the process. Kept me updated and always called me back if I had an issue She made the effort to ensure I had all the information I needed, and I believe she went above and beyond her role. Excellent service received.
5 December, 2024Jill
Thank you for everything - amazing support at this most stressful time in our life.
5 December, 2024Lisa Wickes
Excellent service from beginning to end. Kept us well informed throughout with a friendly understandable attitude
3 December, 2024Ruth Graham
A thoroughly professional team who supported us during our journey of selling one of our properties and were always there to advise and help when we hit some bumps in the road to navigate around them to a successful conclusion.
2 December, 2024Roger Fairclough
Professional, friendly and kept me upto date with every process regarding our house sale. Special thanks to Lesley Harvey & James Castledine who made a stressful house move a little more bare able.
2 December, 2024Ellen Gallagher
a note to thank Rachel Lacey for her assistance , patience and professional endeavour in navigating us through the complex legal process of selling the property. With our best wishes and kind regards.
26 November, 2024David Evans
I received a first class service from valuation to marketing & selling our property. Michelle Hiley provided me regular updates on the sales progression too. No complaints
21 November, 2024STEVEN NEW
The service has been great. Michelle H has been very responsive via phone and email and acted as a Conduit between all parties. Highly effective used to buy. Would recommend
20 November, 2024Jake dale
Lesley at was fantastic from start to finish. She offered us guidance,support and words of wisdom when we needed it. If we were ever moving again I would ask for Lesley. Thank you.
1 November, 2024Peter Phipps